On the 6th, the Ministry of Industry and Information Technology released the telecommunications service quality in the second quarter of this year. In all user complaints, complaints related to fees and disputations accounted for 43.5% of the total. Although it decreased by 0.5 percentage points from the previous quarter, the problem of built-in suction software for mobile phones and individual regional charging errors still caused public concern. In addition, in the second quarter, the three major operators closed or screened 15,000 mobile phone-related websites.

According to the data released by the Ministry of Industry and Information Technology, the number of complaints about telecommunication services received in the second quarter was 19,170, which was a decrease of 1.2% from the previous quarter. Among them, complaints concerning the quality of mobile Internet access and fixed broadband services have all declined. However, the complaints on the fees dispute amounted to 43.5% of the total. In response to the recent media exposure of telecommunication services, the Ministry of Industry and Information Technology requires telecommunications companies at all levels to conscientiously regulate market operations and handle complaints.

In the campaign to curb obscene pornography in mobile phones, in the second quarter of this year, the three major operators closed or screened 15,000 mobile phone-related pornographic websites, retired 89 layers of server sub-leased access providers, and retired mobile phone generation and charging partners. Family.