The cleaning after the renovation is completed is a difficult job for the homeowners. It is not like the daily cleaning of the room. The decoration materials that are dropped on the ground, glass, ceramic sanitary ware, etc. during the decoration process do not require special cleaning products. The professional method is difficult to clean. As a result, people’s needs have driven a new industry—land reclamation and cleaning. The first Procter & Gamble Company specialized in post-renovation on-site cleaning services emerged at the end of 1999. Since its establishment, there have been more than 1,000 cleaning companies in Beijing, and the contents of cleaning are also expanding, similar to the daily cleaning of hourly workers. Their service project. The reporter recently conducted a comprehensive understanding of the industry after contacting the personnel of the company and hoped to give some tips.

1. Purge also has guerrillas

The current cleaning industry consists of several situations: large public places cleaning companies, housekeeping cleaning companies, hanging outside the regular company's team, cleaning guerrillas. Some of the earliest regular large-scale cleaning companies specialize in the cleanliness of internal and external central air-conditioning and boilers in large public places such as office buildings, hotels, and entertainment venues. Well-funded and advanced equipment.

The special housekeeping cleaning company appeared late. It was the rise of the clean-up work after the home renovation that we talked about earlier. Exploring development without any standard specification. The teams that hung* were working under the banner of a regular company and gave the company management fees for the points of exchange, even if they turned into quasi-regular forces. The cleaning guerrillas are like the familiar "renovation guerrillas". They say that there are cleaning teams with no licenses and no places of business. They organize several people, pull one or the other, and several people sit on buses with rag buckets. coming. Some even finished their work and the money was disbanded.

2. The guerrillas' misdeeds

The result of a guerrilla guerrilla invited by a resident of a certain district is that the two shiny faucets worth 3,000 won't be scorched by the cleaners used by these people. They feel distressed and look for cleaning workers. Already disappeared. Cutting corners is also one of their worst deeds. A wooden floor waxing, under normal circumstances it is best to play two to three times, then save customers can not see it again. The wax that the customer pays for another is actually an ordinary wax. Without basic equipment and knowledge of new materials, the guerrillas made use of their own methods of cleaning the house. They did not have the option of cleaning the powder or washing the spirit. The fees were naturally lower than the regular army. The guerrillas upset the price standards of the cleaning industry, leaving the regular cleaning companies in a difficult position. In order to compete with these guerrillas for customers, formal companies have to reduce prices again and again. Reasonable profits cannot be guaranteed, limiting the range of work that regular companies need to further their development: the introduction of advanced equipment, quality cleaning and maintenance products, staff training, and publicity. .

3, publicity method is to send leaflets in the community

Many people have the experience that when they lock the door every day, they will tear off several leaflets in the fence of the security door and the doorknob, among which are the small advertisements of the cleaning company. Guerrillas and some regular companies will adopt this kind of cheap and effective publicity. As a result, more people will encounter cleaning guerrillas. Fortunate consumers are likely to be cleaned while also being damaged.

4, there is no standard in the cleaning industry, practitioners fumble forward

In the end, what kind of cleaning service should be considered to be a good thing? At present, there is really no standard, only the glass is clean, the ware is polished, and the floor is waxed... to measure is too general. “Owning one's own standard, trying to be a bit, and satisfying the customer is the standard.” The manager of a certain cleaning company said, “The cleaning company that aspires to a higher level generally pays attention to word of mouth and customers need us to provide daily life in the future. Cleaning and maintenance services are also one of our services. In addition, they will bring us other customers."

5, Procter & Gamble Company reminds: before the start of work, the bottom of the hand, after the acceptance of the payment

In the past, the customer first paid a certain percentage of the down payment, and after the completion of the inspection, satisfaction was satisfactory without any damage. Most cleaning companies now work in the first place, and customers are satisfied with the acceptance of the money. Acceptance is mainly "seeing hand touch": tiled walls look sideways, no traces of water mark; waxed wood flooring inspection mainly depends on the number of waxing and paint quality. The quality of the wax is judged by visually measuring the surface finish and evenness; the number of waxings can be nailed on the corner with a nail, the thickness of the paint under the arm can see the number of times of waxing, and the thicker the paint is (more It is enough. Of course, if you can arrange for the family to supervise the best when waxing.

6, the regular cleaning company will also provide some additional services, such as cleaning to taste, the smell of cleaning agents and decoration taste; land reclamation customers put furniture and wipe the furniture to clean up the scene. So don't forget to ask if they have similar services.

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